ASHES CROSS PENDANT NECKLACE

⭐Kindly label all your inclusions with your name order number and contact number before mailing.

You may send in your inclusions via normal mail, registered mail or any international postal services example DHL, Fedex and UPS.

Do note that we do not accept 3rd party local (Singapore) courier services such as, Qexpress, Ta-Q-Bin, Uparcel and etc.

📍Mailing Address:
Keepsake by Ryo
My Mail Box 884038
Singapore 919191

For Ashes:
1g of cremated remains (ashes) required per item. 

Pack your cremated remains in a clear ziplock bag and label it clearly with your Name, Order Number & Contact Information. Place it in a padded envelope with sufficient postage stamp for its weight. It is best to have your inclusions mailed in via Smartpac or any Trackable Mail options at SingPost, rather than normal mail.

For Hair:
Place a lock of hair (20-30 strands depending on hair thickness, approximately 2-3cm preferred) in an envelope. Kindly remember to label your inclusions.

Important Note: If you are purchasing any Breastmilk Jewellery with this purchase, please DO NOT pack wet and dry inclusions together. This is to prevent any damages to your cremated remains in the unfortunate event of a leaked package.

This piece of keepsake jewellery is handcrafted using fine precious metals which may require cleaning from time to time.

We provide jeweller's cloth with every order to ensure you are able to keep your jewellery in pristine condition.

Using the jeweller’s cloth, gently rub your precious metal parts several times. The jeweller’s cloth is made from high quality cotton impregnated with jeweller’s wax. It remains effective as long as it is not washed.

Please note that chlorine and bleach accelerate tarnishing, and should be avoided.

Your jewellery should be kept absolutely dry. If your jewellery is used frequently, keep it away from excessive exposure to air and store it in a box with silica gel to absorb excess moisture when it is not in use.

Your precious keepsake comes with a 1-year warranty.

Every piece of keepsake jewellery is handmade with love. We will try our best to deliver the highest standards of handcrafting.

However, kindly respect that no two pieces will be the same, and the outcome of each piece of keepsake will differ due to the differences in the colour and texture of your cremated remains.