ANGEL BABY PROJECT
ANGEL BABY PROJECT
Your support means the world to us, and we'll reopen new orders as soon as we're able.
Product Details
Product Details
In our line of work, alongside the beautiful breastfeeding stories you share with us, we are also exposed to many sad stories that really touch our hearts. We strongly believe that no mother should experience the pain of losing their own child.
Being a breastmilk keepsake maker, this is something very close to our hearts. We decided to start the Angel Baby Project, so that local (Singapore) mothers that have such experiences can have a complimentary keepsake to remember their child with. An “Angel baby” is a baby that is miscarried, stillborn, a victim of neonatal death or infant loss. The Angel Baby Project aims to provide one free keepsake item (excluding the Heirloom Collection and items made with solid gold) per Angel Baby, at our cost.
Making money is never our goal, our passion is to preserve love in the form of keepsake jewellery. Although we know nothing can take away the pain of losing one’s child, we hope that our small gesture can help love remain.
To enjoy this service:
1. Kindly upload the birth and death certificate of your Angel Baby and a photograph/scanned copy of your (Parent) Identity Card (IC) for verification purposes.
2. Then, add this service into your cart together with your desired item(s) and checkout with it. Payment will have to be made first while we verify the details of your order.
3. Upon verifying the information received, we will refund you the full retail price paid upon checkout of the particular item, and an email will be send to you indicating the completed refund as well. Kindly note that verification of documents may take up to 10 working days.
Terms & Conditions:
1. Only applicable for Singaporean and Singapore Angel babies.
2. Limited to 1 item per angel baby.
3. Order need to be made 1 year from the date of decease.
4. Only applicable for infant loss of age 1 year old and below.
5. Not applicable for heirloom items, solid gold items and jade items. This project is only applicable for items below RTP SGD200.
6. Items acquired through Angel Baby Project are not entitled to remakes and refund.
For mummies that wish to purchase multiple items while enjoying this service, kindly add this to cart and we will use this to offset the most expensive, non-heirloom, non solid gold item in your cart.
To mothers who have had such traumatic experiences, we hope that our small gesture can express our sincere condolences and help you in your healing process.
(All personal data collected will be kept confidential and is used solely for the purpose of verification, making and delivering your item to you.)
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Frequently Asked Questions
FAQ
How To Send In Your Inclusions
⭐Kindly label all your inclusions with your name order number and contact number before mailing.
You may send in your inclusions via normal mail, registered mail or any international postal services example DHL, Fedex and UPS.
Do note that we do not accept 3rd party local (Singapore) courier services such as, Qexpress, Ta-Q-Bin, Uparcel and etc.
📍Mailing Address:
Keepsake by Ryo
My Mail Box 884038
Singapore 919191
✨For Breastmilk:
20ml of Breast Milk is required per item.
Pack your milk in double milk bags before mailing to prevent any leakages. Place it in a padded envelope with sufficient postage stamp for its weight, (20ml requires a 50 cent local stamp). It is best to have your package weighed at the post office, and purchase the stamp amount necessary for normal mail. Please thaw before sending to prevent wetting other people’s letters. Kindly remember to label your inclusions.
✨For Hair:
Place a lock of hair (20-30 strands depending on hair thickness, approximately 2-3cm preferred) in an envelope. Kindly remember to label your inclusions.
Caring For Your Keepsake
This piece of keepsake jewellery is handcrafted using fine precious metals which may require cleaning from time to time.
Polishing
We provide jeweller's cloth with every order to ensure you are able to keep your jewellery in pristine condition.
Using the jeweller’s cloth, gently rub your precious metal parts several times. The jeweller’s cloth is made from high quality cotton impregnated with jeweller’s wax. It remains effective as long as it is not washed.
Please note that chlorine and bleach accelerate tarnishing, and should be avoided.
Storage
Your jewellery should be kept absolutely dry. If your jewellery is used frequently, keep it away from excessive exposure to air and store it in a box with silica gel to absorb excess moisture when it is not in use.
Warranty
Your precious keepsake comes with a 1-year warranty covering any discolouration of breastmilk components only.
Product Quality
Every piece of keepsake jewellery is handmade with love. We will try our best to deliver the highest standards of handcrafting.
However, kindly respect that no two pieces will be the same, and the outcome of each piece of keepsake will differ due to the differences in the colour and consistency of milk that you produce.